Licensed emergency plumbers dispatched to your North Bay home in under 60 minutes. Day or night. Any weather. We answer every call.
705-482-1253If you have a plumbing emergency in North Bay, Ontario, call 705-482-1253 right now. North Bay Plumbers provides 24/7 emergency plumbing service with a guaranteed 60-minute response time across North Bay, Callander, Sturgeon Falls, Corbeil, and the surrounding Nipissing District. We handle burst pipes, basement flooding, sewer backups, frozen pipes, gas leaks, and complete water supply failures. Our emergency plumbers are licensed, insured, and TSSA-certified for gas work. We answer every call with a real person — no voicemail, no answering service — and dispatch immediately, even during North Bay’s worst winter storms when temperatures plunge to -30°C and below. Upfront pricing quoted before we start. No surprises.
Below: what to do right now to minimize damage while we drive to you, the types of emergencies we handle, and answers to the questions homeowners ask most at 2am.
You’ve called us (or you’re about to). Here’s what to do in the next 5 minutes to protect your home while our plumber is on the way.
Find the main shutoff valve — usually in the basement where the water line enters your home, or near the water meter. Turn it clockwise until it stops. This is the single most important thing you can do. If you can’t find the main, shut off the nearest valve to the problem: under the sink, behind the toilet, or on the water heater supply line.
If you’ve shut off the main water supply, turn off your water heater to prevent it from overheating with no water flowing through it. For gas heaters, turn the gas valve to “off.” For electric, flip the breaker. This prevents a potential fire or explosion hazard.
After shutting off the main valve, open a faucet on the lowest level of your home and open an outdoor spigot. This drains any remaining water from the pipes and relieves pressure, reducing the amount of water that can leak from the damaged area.
Use towels, buckets, and bins to catch dripping water. Move furniture, electronics, and valuables away from standing water. If the basement is flooding, do NOT walk into standing water near electrical outlets or appliances — shut off the breaker for that area first if you can safely reach the panel.
Take photos and videos of the damage before cleanup. Your insurance company will need this documentation for claims. Photograph the source of the leak, all affected areas, damaged belongings, and water levels. Timestamp everything. Our plumber will also document the repair for your records.
Smell gas? Do NOT touch any switches. Do NOT use your phone inside the house. Leave immediately with your family, get to a safe distance, and call 911 first, then call us at 705-482-1253.
Our trucks are stocked for every emergency scenario. One visit, one fix — that’s the goal, even at 3am in a North Bay blizzard.
North Bay winters push pipes to the breaking point at -30°C to -40°C. We locate, isolate, and repair burst pipes fast — before your home takes more damage.
Raw sewage in your basement is a health hazard. Common in Downtown and West Ferris homes with aging clay sewer lines. We clear the blockage and sanitize.
Spring melt overwhelms sump pumps, especially in low-lying West Ferris and along Lake Nipissing waterfront properties in Callander. We pump, repair, and prevent.
Call before they burst. Professional thawing prevents the pipe from splitting. Crawl spaces, exterior walls, and unheated garages are the highest-risk areas in North Bay homes.
Our TSSA-certified G3 technicians handle gas line emergencies. If you smell gas, evacuate first, call 911, then call us. We locate and repair the leak safely.
No hot water in a Northern Ontario winter is an emergency. Leaking tank, failed heating element, or pilot light issues — we carry replacement parts on every truck.
When every drain in the house backs up, the main sewer line is blocked. We use camera inspection to find the obstruction and power-jet the line clear.
Total loss of water to your home — whether from a main line break, frozen supply line, or failed pressure system. We diagnose the failure and restore your water supply.
Our emergency plumbers are dispatched from North Bay and cover the entire surrounding region. 60-minute response within city limits. 45–75 minutes for surrounding communities. We know the roads, we know the weather, and we don’t let a snowstorm stop us from getting to your home.
Not sure if we cover your area? Call 705-482-1253 — if you’re in the Nipissing District, we’ll get to you.
We guarantee a 60-minute response time anywhere in North Bay city limits, 24 hours a day, 7 days a week, 365 days a year. Surrounding areas including Callander, Sturgeon Falls, and Corbeil typically see response times of 45–75 minutes. Even in severe North Bay winter storms, we dispatch immediately and communicate clear ETAs.
Yes, immediately. Locate your main water shutoff valve — usually near where the main water line enters your home, often in the basement or utility room — and turn it clockwise. This stops the flow and prevents further damage while you wait for us. If you can’t find the main valve, shut off the valve closest to the problem.
Emergency plumbing calls are billed at $225/hour with a 2-hour minimum, plus an emergency premium (typically 1.5x) for calls outside regular business hours. A typical burst pipe repair runs $500–$900. We always quote upfront before starting any work — even at 3am. No surprises on your bill.
Leave the house immediately. Do not turn on or off any lights, do not use your phone inside the house, and do not start your car in the garage. Once safely outside, call 911 first, then call us at 705-482-1253. We have TSSA-certified G3 gas technicians who can locate and repair the leak once the area is safe.
Most homeowner policies cover sudden plumbing emergencies like burst pipes and sewer backups, but typically not gradual damage from neglected maintenance. We provide detailed invoices, time-stamped photos, and documentation of the emergency that insurance companies require for claims processing. Take your own photos of the damage before cleanup as additional evidence. Keep your insurance company’s emergency line number handy — many require notification within 24 hours of the incident.